$19,000.00 AUD

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Middle Management Movement


You're determined to enhance the leadership capability and navigate the full potential of your current leaders and aspirants in your venue by providing them with the skills required to lead themselves, intentionally lead your team and foster real organisational change?

So here's the answer ............


This online program supported with live online weekly coaching, where your leaders discover how to define their leadership style, identify their core values, engage the team to develop loyalty, working with teams from diverse backgrounds, build morale and lead a guest focussed team.

Middle Management Movement is based on values-infused leadership, providing a proven methodology and strategies to make them the leader you know they can be.

What’s included:

  • Instant access to the complete 14 week Middle Management Movement program online
  • Downloadable workbook for each Module
  • Assessments - Implementation of modules in group settings (in your venue)
  • Weekly Live Coaching Call
  • Copy of “The VIP Principle – Discover how Guest Experiences Drive Long Term Growth


  • DISC Behavioural Profiling Assessment (pre commencement) - Full breakdown of individuals (and group if applicable) reports
  • Two additional private Coaching Calls
  • A ½ day in person workshop (Government restrictions permitting)

This program has been successfully delivered to venues in person for over two decades and now that it is online it provides the opportunity for regional and global participants to ignite their potential in their leadership development.

All coaching is conducted by Michelle Pascoe the CEO and Founder of Optimum Operating Procedures and Services (OOPS).


Leadership Team Offer - Maximum 6