As a Certified Speaking Professional and business owner since 1994 providing services to a variety of industries including the Hospitality Industry where it’s all about the “customer experience”, Michelle combines extensive experience and specialised knowledge with an absolute commitment to igniting the potential in each and every individual so they can achieve outstanding results.
Audiences in Australia and Internationally walk away from her presentations feeling inspired, educated and equipped to deliver outstanding service experiences.
Employing a team of 70+, working with multi-million dollar clients and coaching / mentoring the leaders of tomorrow, Michelle believes in seeing and igniting the potential within. With over two decades of measuring and analysing clients and their competitors, her presentations are content-rich with real casestudies delivered with passion and authenticity.
For maximum impact Michelle believes in writing a bespoke presentation for you is critical. Taking the time to understand your objectives allows her to connect with the audience by presenting a Keynote or Breakout session that is relevant and insightful, so it’s important that she talks with you.
Booking Michelle to speak can kick-start organisational change, immediately improve morale and shared vision, inspire a room of experienced service industry team members and leaders to approach common issues with a whole new perspective.
Call now on +61 407 227 025 to discuss how booking Michelle as a Speaker or Emcee will add value to your event.