EPISODE 239 Women Leading the Way: Rachel McHugh on Mentorship and Market Strategy

In this incredible episode I sit down with Rachel McHugh, a dynamic leader in the gaming industry with a fascinating career journey that proves there’s no one path to success. With a Bachelor of Commerce in Marketing and Demography, Rachel initially aspired to become a demographer for the Australian Bureau of Statistics. But life had different plans!

EPISODE 238

MAPPING THE CUSTOMER JOURNEY

Dive into the fascinating world of Mystery Shopping as I explore how to bring your data to life to create unforgettable customer experiences and elevate service standards. Discover how our proprietary OARS system can provide your business with the insights you need to excel in today's competitive market.

EPISODE 237

ARE ROBOTS TAKING OVER THE WORLD?! 

AI, with its rapidly evolving nature, can often instil fear and overwhelm in business owners. Embark on an enlightening journey with Tracy Sheen, The Digital Guide, to dispel these concerns and unveil the numerous advantages of embracing AI in your business.

EPISODE 236

THE POWER OF CONNECTION AND LEARNING ACROSS INDUSTRIES

This week I reflect on the  unique insights that come from stepping outside your usual professional circles, and the importance of engaging with others to open doors to new ideas, collaborations, and friendships.

EPISODE 235

LEADING MULTIGENERATIONAL WORKFORCES 

I speak with host Jerome Doraisamy about leading different generations in the workplace, whether leaders are cognisant of the need to consider how to best manage each generation, and the increasing need to be proactive in one’s leadership.

EPISODE 235

PURPLE FRIDAY IN BALLINA 

Learn how Tere Sheehan and the team at Cherry Street Sports Group launched a grassroots campaign against domestic violence that has sparked vital conversations, offered lifelines to those in need, and earned national recognition - including an invitation to Parliament House.

EPISODE 234

SOUTHERN CHARM IN AUSTRALIA

Delve into the heart of Red Gum BBQ, Australia's first B-Corporation certified restaurant, to uncover how Melissa Goffin and her team blend Southern charm with a commitment to sustainability, ethical business practices, and women's advocacy.

EPISODE 233

REDEFINING REAL FOOD

With its unique menu and a mission to change perceptions about real food and sustainability, Ruby Lane is not just a restaurant; it's a hub for promoting health, wellbeing,  and sustainability. Phil Dawson shares his vision for a sustainable and community-focused future in hospitality.

EPISODE 232

CELEBRATING 30 YEARS OF EXCELLENCE!

Commemorating three incredible decades in business, I share my catalysts for change, the importance of self-belief and perseverance, and my deep drive to ignite the potential in others. Choose the life you deserve, not the one other’s choose for you.

EPISODE 231

THE BRAND ADVANTAGE

Evolving from a traditional accommodation provider to a purpose-led experience brand, Reflections Holidays are committed to connecting their guests with nature and adventure. Peter Chapman shares insights on the company's brand transformation and their renewed focus on genuine guest loyalty.